Privacy Policy

Privacy Policy

Last Updated: 2/19/26

Ora-Protek (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.ora-protek.com (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.


1. Personal Information We Collect

A. Information You Provide to Us

We collect personal information you provide directly to us, including:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment information (processed by third-party payment providers)
  • Account login details (if account creation is available)
  • Marketing preferences
  • Communications you send to us

We refer to this as “Order Information” or “Account Information.”


B. Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type
  • Device identifiers
  • Time zone
  • Referring/exit pages
  • Pages viewed and time spent
  • Interaction data

We refer to this as “Device Information.”

We collect Device Information using:

  • Cookies
  • Log files
  • Web beacons
  • Pixels (including advertising pixels such as Meta/Facebook Pixel)
  • Analytics tools

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Ship products and provide order confirmations
  • Provide customer support
  • Screen orders for fraud or risk
  • Manage accounts
  • Send transactional emails
  • Send marketing communications (if you opt in)
  • Deliver targeted advertising and retargeting campaigns
  • Improve our website, products, and customer experience
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR Notice)

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions requiring a legal basis for data processing, we process your personal information under the following bases:

  • Your consent
  • Performance of a contract (to fulfill your order)
  • Compliance with legal obligations
  • Legitimate business interests (such as improving our services and preventing fraud)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and secure our website
  • Understand user behavior
  • Analyze website traffic
  • Deliver personalized advertising

We use third-party providers including:

  • Shopify (hosting and ecommerce platform)
  • Payment processors
  • Shipping carriers
  • Meta (Facebook/Instagram advertising)
  • Digital advertising networks
  • Email marketing providers
  • Analytics providers

These third parties may use cookies or similar technologies to collect information about your interactions with our Site.

You may manage cookie settings through your browser. To opt out of certain targeted advertising, you may visit:

  • www.aboutads.info/choices
  • www.youronlinechoices.eu

Disabling cookies may affect certain features of the Site.


5. Sharing of Personal Information

We share your personal information only as necessary to operate our business, including with:

  • Shopify (platform hosting and ecommerce functionality)
  • Payment processing providers
  • Shipping and fulfillment providers
  • Email marketing providers
  • Advertising and analytics partners

We do not sell your personal information.

We may disclose information if required by law or to protect our legal rights.


6. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes
  • Enforce agreements

Marketing data is retained until you unsubscribe or request deletion.

If you request deletion of your data, we will comply unless we are legally required to retain certain information.


7. Your Privacy Rights (U.S. Residents)

Depending on your state of residence (including California), you may have the right to:

  • Request access to the personal information we collect
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of targeted advertising
  • Request information about data disclosures

To exercise your rights, contact us at:

Email: [Insert Email]
Mailing Address: [Insert Business Address]

We may verify your identity before processing your request.


8. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.


9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

Payment information is processed securely through third-party providers and is not stored directly on our servers.

No method of transmission over the internet is 100% secure.


10. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with an updated “Last Updated” date.

 

10. Contact Us

For more information about our privacy practices or to make a request, please contact us at:

Email: hello@ora-protek.com
Mailing Address:

IMMYLabs
200 36th Ave. #720660
Norman, OK 73070 USA